Start a conversation

Devices

All questions related to devices.

  • What should I know about the devices that can be purchased with the subscription plans?

    You need to place your hardware order via the hardware shop, which you can find in the portal. We'll ship your kit to the address provided at the checkout within 10 working days. For standard shipping...

  • Which is my 720° lens ?

    Pro tip: If you don't have a 720° Lens, you can purchase one from our hardware store. Choose your lens before you capture: Mercury Lens   2. Torras Lens Pro tips:Check this tutorial to learn how to ca...

  • What 360° or VR cameras are compatible with iStaging?

    In both VR Maker and the VR Editor you can import 360° or VR equirectangular panoramas with a ratio of 2:1 (e.g., 8000 × 4000 px). The output formats of pictures taken with the following devices are c...

  • What devices do our VR glasses support?

    The iStaging VR Glasses support every smartphone from 3.5 to 5.5 inches, as long as it is equipped with a gyroscope. For the best experience, we recommend that you use a device with a memory of 1GB or...

  • Move from one room to another in VR mode

    1. Open the VR mode (see how to View a LiveTour in VR) 2. To move from one room to another or to access information in the LiveTour, simply point your cursor at the relevant icon for a few seconds....

  • How to view a LiveTour in virtual reality mode

    1. Open a LiveTour on your smartphone. For example, this one. You can also scan the QR code below. 2. Then click the drawer button in the top-right corner and choose the VR mode. 3. Then rotate your m...