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Billing

All billing related questions.

  • How to redeem an iStaging coupon?

    1. Log in to your dashboard. 2. Click Select on the plan your coupon is for. 3. Enter your coupon code in the coupon field, click Apply, enter your credit card details, and click Upgrade. 4. Your acco...

  • Do you offer refunds?

    The paid plans come with physical components that we ship as soon as you subscribe. So unfortunately, we are not able to provide refunds....

  • Do you offer bulk discounts?

    Yes. Bulk discounts are available to agent networks. So if you're looking to onboard 50+ agents, contact our sales team to get started....

  • When will I be billed?

    Your credit card will be billed immediately upon signing up for one of the paid plans. We will then charge your credit card on the same day of each subsequent month....

  • Can I upgrade/downgrade between the Basic plan and the paid plans?

    Yes, as long as your account has less than the maximum number of LiveTours allowed in a lower plan, you can downgrade. Otherwise, you will first need to delete the additional LiveTours. There are no r...

  • Do you offer annual subscriptions?

    Yes! Email us at hello@istaging.com to get started!...